help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't see my sleep score anymore

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-24-2019 01:24 - last edited on ‎10-25-2019 13:25 by Moderator Alum

‎10-24-2019 01:24 - last edited on ‎10-25-2019 13:25 by Moderator Alum

My Inspire HR does not show any more the sleep score. It used to work nicely but over the last 7-8 days it gives me only the basic sleep details. I wear the device just I used to wear earlier. I tried to reboot the device without any help.

 

Moderator edit: Subject for clarity

Best Answer
Labels:
3 REPLIES 3

‎10-25-2019 13:23 - edited ‎10-25-2019 13:24

‎10-25-2019 13:23 - edited ‎10-25-2019 13:24

Nice to see that you're digging into the Forums @Markkra, let me give you a warm welcome to our Community.

 

Thank you for letting me know that recently you've been having issues with your sleep score. I haven't heard about specific issues with this features. Why don't you check this information about sleep score? I'm sure this will help. You can also restart your Fitbit Inspire HR.

 

I'll be looking forward to your new comments.

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

Best Answer
0 Votes

‎11-01-2019 01:34

In response to YojanaFitbit

‎11-01-2019 01:34

Problem solved. Actually, the reason for the problem was the fact that the heart rate monitoring was unintentionally switched off on the device 🙂

Best Answer

‎11-19-2019 13:19

In response to Markkra

‎11-19-2019 13:19

@Markkra Thank you for your response. Sorry for the delayed reply.

 

I'm glad to hear that you've resolved the problem you were experiencing with the sleep score. 

 

On another note, you are welcome to visit the Discussions board where you'll find interesting topics to join.

 

If you have any question, please don't hesitate to contact us back at any time.

Have you received the answer you were looking for? Choose the post as the best answer!

Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!

¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!

Best Answer
0 Votes