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Can't set up Inspire with iPhone

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‎04-28-2020 23:01 - last edited on ‎05-07-2020 07:02 by Fitbit Moderator

‎04-28-2020 23:01 - last edited on ‎05-07-2020 07:02 by Fitbit Moderator

i have tried everything deleting items in my bluetooth 

it says not finding bluetooth

 

im trying to set up inspire

 

i have a apple 10

 

any help would be appreciated

 

 

Moderator edit: updated subject for clarity

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2 REPLIES 2

‎05-07-2020 07:25

‎05-07-2020 07:25

@janet57 Thanks for joining us! Sorry for the delay in my reply.

 

Let me help you with setting up your Inspire with your iPhone. The setup is done by via the Fitbit app not via the bluetooth settings. If you are having difficulties then you can try the following:

 

  1. Go to your phone's bluetooth settings and remove all devices listed there.
  2. Restart your phone and restart your device. 
  3. Check that no battery saving app/feature on your phone is affecting your Fitbit app.
  4. You can find troubleshooting instructions here.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎05-07-2020 16:31

In response to AlvaroFitbit

‎05-07-2020 16:31

I did the removal of items in Bluetooth then turned the phone off
It didn’t work
I’m getting fed up I’ve never had trouble like this I have the scale
And other trackers always been easy
Janet

Sent from my iPhone
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