Can't set up my Inspire 2 anymore

[DimpyS]

Hi - my Inspire 2 stopped syncing with my app 6 days ago, so I troubleshooted and unpaired and removed device from the app. 
I've followed the advice elsewhere on this page to turn the phone on and off and tried to reset the device. 

I've now followed this instructions several times. Every time I try to pair the two, I am asked to tap in the code provided on my watch. However immediately after the watch will read "Download Fitbit App" and I get a message on my phone app asking to "Abort" sync. 

I only brought my fitbit 6 weeks ago. I would be grateful for any help please. 

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @DimpyS. Thanks for stopping by in the Fitbit Community Forums and trying to troubleshoot the issue with your Inspire 2 before reposing here. 

In addition to the steps you've done, please try the following in the order listed even if some of them you've tried already:

• Unpair your Inspire 2 from your phone's Bluetooth and Fitbit app.
• Unpair other Bluetooth devices that you may also have paired to your phone's Bluetooth settings.
• Force quit the Fitbit app.
• Turn off other Bluetooth connections when not in use. This can help to prevent connectivity issues or Bluetooth interference.
• Shut off your phone and turn it on after 1-2 minutes.
• Turn on the Bluetooth on your phone.
• Plug it into the charging cable and open the Fitbit app.
• Set up your Inspire 2.
• If there is no connection, restart your Inspire 2.
• Once your Inspire 2 is paired and syncing, please proceed to set up your other Bluetooth devices to your phone again. 

With the steps above, what I want you to do is to pair your Inspire 2 first to your phone's Bluetooth settings before any other Bluetooth device is connected to your phone.