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Can't set up new Fitbit Inspire

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Can't get my new inspire to set up. Followed all the instructions but when I get to the screen "which tracker are you trying to setup" the inspire is not shown in the window.  What am I doing wrong?

 

 

Moderator edit: subject for clarity

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Welcome to the Fitbit Community, @frontier.

 

I am sorry to hear you can't get your new Inspire to set up. Thanks for trying to resolve this, I appreciate the additional details and I am here to help. Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts.


Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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