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Can't swipe Inspire HR display

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‎10-12-2020 06:37 - last edited on ‎10-12-2020 12:03 by Fitbit Moderator

‎10-12-2020 06:37 - last edited on ‎10-12-2020 12:03 by Fitbit Moderator

HR display wasn't working. Have done a normal reset and now have time showing but can't move the display to anything else. Seems to still be syncing to my phone but really annoying that I can't use anything else on the actual fitbit. 

 

 

Moderator Edit: Clarified subject

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4 REPLIES 4

‎10-12-2020 12:05

‎10-12-2020 12:05

@HillyBee Thanks for stopping by! 

 

Let me help you with your Inspire HR display not working and thank you for troubleshooting this issue. Since the issue persists I have created a ticket so our Support team can further assist you via email.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎10-12-2020 16:02

In response to AlvaroFitbit

‎10-12-2020 16:02

how do I reset my Inspire HR? I get time display but cannot swipe for any other feature

 

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‎10-13-2020 23:45

In response to caquin

‎10-13-2020 23:45

Put your Inspire HR on its charger and hold the button in for about 5 seconds. A smiley face should appear as it resets.

 

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‎10-13-2020 23:49

In response to AlvaroFitbit

‎10-13-2020 23:49

Thanks - not heard anything yet. My Inspire HR still not moving but draing battery now in about 6 hours overnight - it normally lasts me several days. Have reset it several mores times and getting nowhere.

 

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