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Can't view Inspire HR's new clock faces

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‎08-20-2020 12:22 - last edited on ‎08-25-2020 11:42 by Fitbit Moderator

‎08-20-2020 12:22 - last edited on ‎08-25-2020 11:42 by Fitbit Moderator

The latest update notes 1.88 said there were new clock faces but I do not see any new ones to select. 

 

 

Moderator Edit: Clarified subject

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‎08-25-2020 11:41 - edited ‎08-25-2020 11:42

‎08-25-2020 11:41 - edited ‎08-25-2020 11:42

@felicity1169 I hope you're doing well!

 

Let me help you with your Inspire HR not showing new clock faces. Have you updated the Fitbit app? Try logging out from the app, restarting your phone and log back in. If the issue persists please provide a screenshot of what you are seeing in the clock faces area.

 

I look forward to your reply.

 

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎08-25-2020 15:05 - edited ‎08-25-2020 18:26

In response to AlvaroFitbit

‎08-25-2020 15:05 - edited ‎08-25-2020 18:26

@AlvaroFitbit 

I logged out and back in, uninstalled and reinstalled, and unlinked and relinked my inspire HR. Here are my available clock faces all of them were available before the update: 

Screenshot_20200825-175413_Fitbit.jpg

 

Screenshot_20200825-175419_Fitbit.jpg

 

Screenshot_20200825-175424_Fitbit.jpg

 

 

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