06-19-2022
05:25
- last edited on
12-18-2022
22:19
by
MatthewFitbit
06-19-2022
05:25
- last edited on
12-18-2022
22:19
by
MatthewFitbit
Just purchased a Fitbit Inspire 2 to replace my Charge 3. Will I lose my current data when I change devices?
Answered! Go to the Best Answer.
06-19-2022 07:26
06-19-2022 07:26
Hello @Pastorina and welcome to the Community. Data is synced to your Fitbit account. Make sure you sync your Charge 3 before setting up your Inspire 2. You can't have both devices on your account at the same time. You can either remove your Charge 3 before starting or you can just tap on your profile picture, then + Set Up a Device. Your app will ask you if you want to switch devices.
After your Inspire 2 is all set up, you should also remove your Charge 3 from the Bluetooth devices on your phone.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
06-19-2022 07:26
06-19-2022 07:26
Hello @Pastorina and welcome to the Community. Data is synced to your Fitbit account. Make sure you sync your Charge 3 before setting up your Inspire 2. You can't have both devices on your account at the same time. You can either remove your Charge 3 before starting or you can just tap on your profile picture, then + Set Up a Device. Your app will ask you if you want to switch devices.
After your Inspire 2 is all set up, you should also remove your Charge 3 from the Bluetooth devices on your phone.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.