06-29-2020 09:40 - edited 06-29-2020 09:41
06-29-2020 09:40 - edited 06-29-2020 09:41
I got a new fitbit, last wk was able to change he clock face from the simple states to Stat heavy clcok. Things seemed fine but then I tried to change the clock face again. Now, trying to change the clock face and it is stuck 'Switchig". I've had troble syncing ever since. I don't know how to cancel this so it will stop. I've reset the watch; I've turned bluetooth on and off; I've uninstaled & reinstalled the app on my Samsung7 AND my desktop multiple times and go back to look at the clock and its still "Switching" How do you get this to stop?????
07-07-2020
10:59
- last edited on
05-24-2025
07:51
by
MarreFitbit
07-07-2020
10:59
- last edited on
05-24-2025
07:51
by
MarreFitbit
@Val1963 Thanks for being part of our Community!
Let me help you changing the clock face on your Inspire HR and thank you for troubleshooting this issue. Since issue persists see if you can access your tracker's menu and clear the data on it. You can also try refreshing the link between your phone and your tracker by doing the following:
After retry changing the clock face again.
Let me know how it goes.
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