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Changing damaged bands on Inspire HR

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‎07-21-2019 06:12 - last edited on ‎07-22-2019 09:41 by Fitbit Moderator

‎07-21-2019 06:12 - last edited on ‎07-22-2019 09:41 by Fitbit Moderator

Enjoying the Inspire HR, but have had a problem with changing out the bands.  I currently have a band that I cannot remove because the little "piton" on the pin broke off.  I've tried everything, even using a straight edge razor blade, which would ruin the band, but still can't remove it.

 

 

Moderator edit: updated subject for clarity

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4 REPLIES 4

‎07-22-2019 10:27 - last edited on ‎03-21-2025 09:02 by Fitbit Moderator

‎07-22-2019 10:27 - last edited on ‎03-21-2025 09:02 by Fitbit Moderator

@Inspectorette, welcome! It's great to see you around! 

Let me help you with changing your Inspire HR band. Try using tweezers to change the band. I also created a ticket so our Support team can further assist you via email.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎07-22-2019 12:10

In response to AlvaroFitbit

‎07-22-2019 12:10

I've tried tweezers, no luck.  Have also resorted to using a straight edge razor blade, which will ruin the band, but at this point, I'm desperate to remove it.  Will keep trying.

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‎07-30-2019 08:11

In response to AlvaroFitbit

‎07-30-2019 08:11

Same thing has happened to me on my Fitbit inspire. I have had NOTHING but problems with this model and the bands. I’m going back to my Alta, which thank god I still have, but I hate that you guys really messed up on this. $70 down the drain.

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‎07-30-2019 09:00

In response to LMB51693

‎07-30-2019 09:00

I'm thinking that perhaps the "off-brand" bands may be the problem. I finally was able to remove the band that I'd had so much trouble with, then attached the original black band that came with the Fitbit. It went on with very little trouble.
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