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Charging Cord Too Tiny and Short and Lost Already

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‎02-11-2020 17:12

‎02-11-2020 17:12

I have already lost the charging cord for my new Fitbit Inspire HR. I have never lost my old one. This Inspire HR magnet lets the Fitbit fall off easily, if you are trying to charge it on a power strip, you have to lay it on the floor, if you are using a floor-standing computer, it has to dangle and then falls off. Are there any plans to provide a longer cord with a stronger magnet or a clip! I hate it, and now I can't charge it because the tiny thing has disappeared! I notice Amazon.com has replacement Inspire charging cables that look longer and you can get them 2 for $8.99 and get them in 2 days rather than $19.00. Will the cheaper ones work?

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‎02-13-2020 08:52

‎02-13-2020 08:52

@KFDon A warm welcome to our Community! Sorry for the delay in my reply.

 

Thank you for your feedback. Currently this isn't planned but you can share your idea in our Feature Suggestions board. Search for the idea first to see if one already exists so you can add your vote. The more votes an idea gets the more likely the developers will try to implement it. 

 

Regardoing the Amazon cables since they aren't a Fitbit product I can't comment on their function so you will need to check the reviews there.

 

Let me know how it goes.

Alvaro | Community Moderator

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