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Charging cable for Inspire HR

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‎09-28-2022 14:33 - last edited on ‎09-28-2022 19:04 by Fitbit Moderator

‎09-28-2022 14:33 - last edited on ‎09-28-2022 19:04 by Fitbit Moderator

Just bought a new charger from Amazon but it is not working. It came with 2 prongs but my 2019 Fitbit HR has 3 contacts. Where/how can I get the proper charger?

 

Please help.

 

Moderator edit:  updated subject for clarity & 

removed personal information

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‎10-02-2022 13:02 - edited ‎10-02-2022 13:08

‎10-02-2022 13:02 - edited ‎10-02-2022 13:08

Hello @RChip and welcome to the Community.  The image of the charger in the Inspire HR manual  on page 8 shows two prongs.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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