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Charging cord is to short

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‎01-24-2020 18:07 - last edited on ‎01-26-2020 09:24 by Moderator Alum

‎01-24-2020 18:07 - last edited on ‎01-26-2020 09:24 by Moderator Alum

With such a short charging cord, how do you charge this device?  Mine constantly disconnects from the charger because I can't seem to set it in any manner that the cord stays attached.

 

Moderator edit: Subject for clarity

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‎01-26-2020 09:16 - edited ‎01-26-2020 09:33

‎01-26-2020 09:16 - edited ‎01-26-2020 09:33

Nice to see that you're digging into the Fitbit Forums @Kim7701, let me give you a warm welcome to our community.

 

To charge your Fitbit Inspire plug the charging cable into a USB port on your computer, you can also use a UL-certified USB wall charger, or another low-energy device if you want to use an electric extension. Attach the other end of the cable to your Fitbit device. Charging your device to 100% may take 1-2 hours.​

 

Fitbit Inspire charger has a magnetic surface which should be helping your Fitbit to stay connected while charging. If you think this is not working properly, please let me know so we can check the next step.

 

You can also check this: How do I attach the charging cable to my Fitbit device?

 

Let me know if you have questions about this.

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