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Clock format is not showing correctly on my Inspire 2

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‎04-21-2023 11:50 - last edited on ‎04-22-2023 07:37 by Fitbit Moderator

‎04-21-2023 11:50 - last edited on ‎04-22-2023 07:37 by Fitbit Moderator

Time is showing in military time!!

I’ve done all I was told, several times, and no change. 

 

 

Moderator Edit: Clarified subject

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‎04-22-2023 07:38 - edited ‎04-22-2023 07:40

‎04-22-2023 07:38 - edited ‎04-22-2023 07:40

Hi there, @Mari54. Welcome to the Fitbit Community Forums. Thanks for trying to troubleshoot the issue with your Inspire 2 before reaching out. 

 

In addition to the steps you've tried, please note that if your Inspire 2 keeps showing in a wrong clock format, try switching to a clock face that actually shows the 24 hr format. I have set a few clock faces that only show 12 hr format even when I have set my clock to 24 hrs. So, I recommend choosing a different clock face. For more information, see How do I change the clock face on my Fitbit device? 

 

However, I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎04-22-2023 07:38 - edited ‎04-22-2023 07:40

‎04-22-2023 07:38 - edited ‎04-22-2023 07:40

Hi there, @Mari54. Welcome to the Fitbit Community Forums. Thanks for trying to troubleshoot the issue with your Inspire 2 before reaching out. 

 

In addition to the steps you've tried, please note that if your Inspire 2 keeps showing in a wrong clock format, try switching to a clock face that actually shows the 24 hr format. I have set a few clock faces that only show 12 hr format even when I have set my clock to 24 hrs. So, I recommend choosing a different clock face. For more information, see How do I change the clock face on my Fitbit device? 

 

However, I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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