Connected GPS just won't work on my Inspire HR

[SunsetRunner]

I tried everything, but I can't get connected GPS to work on my Inspire HR. When I start an exercise, walking, it tries to connect, then says something about start the fitbit app, then it says not found. If I start the activity anyway, it breaks off. I have to disable GPS on the device now to be able to track activities (without GPS then ofcourse).

I tried starting the fitbit app first, or the device first, rebooted the phone, no luck. I followed the manual and help info. The app has access to my location. But it also says to check in the fitbit app that connected GPS will be turned on for the activity (same as for some other devices), but I only have the different activities under auto-recognize, and both for walk end run it says there that connected GPS won't be turned on, and it is not possible to change it there. 

Am I missing something ?

Very frustrating when you buy a brand new device from the market leader ... My bf has a cheap one that costs 1/3 of the price and it works fine ...

My phone is an LG G6, should be recent enough ? Android version is 8. Firmware Fit OS 34.20001.60.39. 

Thanks for helping me solve this.

[Tumza]

i have given access to everything in the app, and the notifications from the phone to the device.

I am very frustrated right now. And i contemplating to return the device to a seller under South African Consumer Protection Act. 

[Thejetgal]

Thanks. My screens are the same. Can’t see what the moderator says is there. 

[Stopal]

Hi there,

It worked fine for 3 weeks. And then one day to another not anymore. I am trying to fix this a week long and now i am just annoyed. Please fix this!

[Stopal]

Thanks for your solution. Additionally i had to restart my phone at the end.

I hop we dont have to do this every month.

Best regards!

[Thejetgal]

I can’t see what resolution you got to this no map gps connection issue. Just your thanks 

[Piketfence]

Same phone and same issue. It does a better job with the walking and run function, will not work at all with bike unless phone is awake. Been since the January update, now I am looking at other watches or just going back to using my phone with other apps...

[sislasus]

Looks exactly the same in my phone, it's driving me insane!