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Counting steps whilst cycling

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‎09-04-2019 06:03

‎09-04-2019 06:03

I've been reasonably happy with the pedometer function on my Inspire HR but have found it counts 1000's of steps whilst I'm ridining my bike, why is this?

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‎09-04-2019 08:33

‎09-04-2019 08:33

Hi, @SteveD1975! If you're riding a bike and going over bumps, it can be registered as steps. It's just a downside to an accelerometer. It's not "smart," it just recognizes movement.

MakMak | Community Council

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‎09-05-2019 01:13

In response to MakMak

‎09-05-2019 01:13

I understand acceleromters as im an electronics engineer but most fitness trackers use a motion sensor awell in order to remove false readings.

 

The other thing that I find hard to understand is the device is already aware that I am cycling as I have chosen that excercise mode before setting off so surely the firmware can be informed to ignore any steps conted whilst in this mode as they are going to be false reads.

 

I have to say  so far am am far less impressed with the accuracy comapred with my consideably cheaper generic device I upgadraded to a Fitbit from.

 

How do I contact customer servces for a resolution?

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