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Data not showing on the Fitbit app anymore

Data not showing in app properly when synced. I cannot view steps from previous days and hourly activity is not showing on home screen. I have tried all the usual steps suggested closing app, Bluetooth reset, shutting down phone, logging out of app, reinstalling app but nothing works.  This has just happened for no reason and has been like this for a couple of weeks now. Help this is just so frustrating and annoying and I can’t seem to get any help from the service team thinking maybe need to switch to a different provider as I keep having these silly issues and have been a member for 9 years! 😬

Moderator Edit: Clarified subject

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Hi there, @Curlyone. Welcome to the Fitbit Community Forums. Thanks for bringing this to our attention and for the troubleshooting steps you've tried. I understand your concern and how you must be feeling. 

This issue with the daily goals disappearing from the Fitbit app was already escalated to our team so they can further investigate. We apologize for the inconveniences and we look forward to getting you back on track as soon as possible. 

Maria | Community Moderator, Fitbit


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