11-11-2020
11:13
- last edited on
12-12-2020
06:13
by
AndreaFitbit
11-11-2020
11:13
- last edited on
12-12-2020
06:13
by
AndreaFitbit
Device says day 2 of 5 days when it’s actually day 3 of 5 days. Why isn’t it updating number of days?
Moderator edit: updated subject for clarity.
12-12-2020 06:18
12-12-2020 06:18
Welcome to the Fitbit Community, @Jmahar2020.
If your first day is Sunday, please update your information on your profile and change the day that week starts on. Go to the gear on the upper right side of your dashboard and on settings and personal info you can change this day.
Please let me know if you need further assistance and keep on visiting the forums.
12-15-2020 15:10
12-15-2020 15:10
12-16-2020 05:58
12-16-2020 05:58
Thanks for getting back to us and for following the advise @Jmahar2020.
Which day do you get, day 3? You can try changing to Start week on Sunday and then, please try clearing your browser's cache. Directions on how to clear your cache on a variety of browsers can be found here: http://www.wikihow.com/Clear-Your-Browser's-Cache . Then change Start week on Monday.
Let me know how it goes and keep on visiting the forums.