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Deleted exercise still counts in calories consumed for the day

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‎05-19-2019 10:14

‎05-19-2019 10:14

My inspire HR incorrectly detected an exercise(Outdoor bike) while I was only driving a motorcycle. I deleted the exercise a couple of days after (when I noticed the same). However that did not result in a change in the calories burned of that particular day. Is this the expected behaviour or the calories consumed should have been refreshed after deleting an exercise?

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‎05-26-2019 11:35 - edited ‎05-26-2019 11:35

In response to Chaitanya_raut

‎05-26-2019 11:35 - edited ‎05-26-2019 11:35

Hi @Chaitanya_raut nice to see again. Thanks for checking the suggested steps. Sorry for the delayed response. 

 

The Fitbit Community Forums is available on iOS devices. You can go to Account > Help > Forums > Check for the subject of your topic: Deleted exercise still counts in calories consumed for the day. Once you've found this thread you can reply and add your photo with these instructions. 

 

Let me know if this helps.

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

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View best answer in original post

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‎05-20-2019 11:57

‎05-20-2019 11:57

Hi @Chaitanya_raut welcome to the Fitbit Family. Smiley Happy

 

Thanks a million for posting your question here. You did a great job deleting that exercise. Once you've deleted the Outdoor bike activity, the amount of calories burned should be decreased too. If not, please try to force quit the Fitbit app and confirmed that you've deleted that activity properly. 

 

In case this happens again, it'd be great if you can share a screenshot of the information that you can see from you end. Your comments are very important for us.

 

I'll be around in case that you have any other question.

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

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‎05-21-2019 10:57

In response to YojanaFitbit

‎05-21-2019 10:57

Hi, I have performed the steps that your link pointed to and they did not work. Furthermore, since this community forum is not available through iOS app, it is difficult for me to upload screenshots directly from my phone. Is there a way to do that? Else I will have to transfer the screenshots from my phone onto my laptop and then upload here which is a bit painful.

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‎05-26-2019 11:35 - edited ‎05-26-2019 11:35

In response to Chaitanya_raut

‎05-26-2019 11:35 - edited ‎05-26-2019 11:35

Hi @Chaitanya_raut nice to see again. Thanks for checking the suggested steps. Sorry for the delayed response. 

 

The Fitbit Community Forums is available on iOS devices. You can go to Account > Help > Forums > Check for the subject of your topic: Deleted exercise still counts in calories consumed for the day. Once you've found this thread you can reply and add your photo with these instructions. 

 

Let me know if this helps.

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

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‎10-14-2020 01:06

In response to YojanaFitbit

‎10-14-2020 01:06

Hello, this is an issue for me also, I have an Android/Samung and an Inspire HR 2.  Twice in the last few days, I deleted manual exercises, but the active minutes and calories did not delete.  As the previous issue was posted back in May 2019 has there been any further updates/solutions for this issue?  Thanks & regards, Sandra

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