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Different sleep times in list vs. bar chart view

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I've noticed that my sleep times are different in the list data view vs. the bar chart data view. If I'm looking at the bar graph, sleep times are on average 20 - 40 minutes less.

 

When looking at my list view (which appears beneath the bar graph view in the app) I can see that I've achieved my sleep goal for multiple nights which is indicated by stars. Though when looking in the bar graph my sleep goals are not met (no stars) as the sleep times are lower by 20 to 40 minutes. Perhaps this is a bug from the latest release.

 

I've tried the usual restarting of the fitbit, logging out/in, turning off/on bluetooth, etc. but to no avail. I'm trying to paste a screenshot of my sleep data to show an example of what I'm talking about but I'm getting a message saying "You do not have permission to upload images".

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3 REPLIES 3

@aross55 It's great to see that you've visited the Fitbit Community!

Let me help you with your sleep data and thank you for troubleshooting this issue. Where are you trying to upload this data? Try using a web browser like Firefox or Chrome to upload the images. Still it is odd that the graphs are varying so i would like to know which phone are you using and the OS version it is running. 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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Hi,

Here is a screenshot from the Windows 10 desktop app. This is for this past
week and as you can see the sleep times are slightly less in the bar graph
then in the list view for the exact same week.
[image: image.png]

This also appears on my Android mobile app. I have a Samsung S8 phone
running Android version 9 with Fitbit app version 3.6.1 (Last updated Sept.
19, 2019). On the Windows app it says I have version 2.44.1992.0

Here are a couple screenshots from my phone:

[image: image.png]
[image: image.png]
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I noticed that my images didn't upload properly for my last post...fitbit_img1.PNGfitbit_img2.jpgfitbit_img3.jpg

 

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