Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Difficulties to change time zone on Inspire 2

Replies are disabled for this topic. Start a new one or visit our Help Center.

I wonder if they will let me post this because there are a number of answers to this question.  I am traveling with my fitbit for the first time, and it will not sync with the correct time.  This is my fourth fit bit.  Never ONCE ran into this weird issue traveling.

 

I rebooted it.  did not work

I restarted it.  nope

I set the time zone to the correct time zone on my fitbit dashboard on fitbot.com.  nope

checked to see that my phone is set to automatically updating the time. it is

checked to see that time zone is set to "set automatically" in the fitbit app, and it is, but it still says Im in NY.  So, I turned that off and then when I turned it on, it recognized I was in a new time zone.

 

Annoying!  Hopefully that's a glitch bc I am really fed up with weird issues!

 

Moderator edit: updated subject for clarity

Best Answer
1 REPLY 1

Thank you for visiting the Fitbit Community, @mandalala.

 

I’m sorry to hear about the difficulties you experienced with your Fitbit Inspire 2. Thank you for trying to get them resolved before contacting us.

 

To resolve issues with time zone, we recommend following these instructions.

 

If you ever experience this situation again, you can set up your Tracker as a replacement device:

 

  1. Tap the Today tab EdsonFitbit_0-1653444127769.png, and tap your profile picture.
  2. Tap Set Up a Device.
  3. Choose your device and follow the on-screen instructions to continue.

 

Have a nice day.

Have you received the answer you were looking for? Choose the post as the best answer!

Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!

¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!

Best Answer
0 Votes