09-23-2019 09:52
09-23-2019 09:52
My Inspire was working fine until I charged it this morning. Now it only shows the time and energy 0. It will not move from that screen. I am still within my 30 days........so if this isn't an easy fix, it will be returned.
Answered! Go to the Best Answer.
09-23-2019
13:03
- last edited on
08-13-2024
08:44
by
MarreFitbit
09-23-2019
13:03
- last edited on
08-13-2024
08:44
by
MarreFitbit
Hi, @lindasew , have you tried giving your Inspire HR a restart? Instructions here. That can help with many issues, especially the one you describe. Sometimes you do need to repeat the procedure a few times, as a single restart does not always work.
Good luck and let us know how it goes.
Sense, Charge 5, Inspire 2; iOS and Android
09-23-2019
13:03
- last edited on
08-13-2024
08:44
by
MarreFitbit
09-23-2019
13:03
- last edited on
08-13-2024
08:44
by
MarreFitbit
Hi, @lindasew , have you tried giving your Inspire HR a restart? Instructions here. That can help with many issues, especially the one you describe. Sometimes you do need to repeat the procedure a few times, as a single restart does not always work.
Good luck and let us know how it goes.
Sense, Charge 5, Inspire 2; iOS and Android
09-23-2019 14:52
09-23-2019 14:52
09-23-2019 14:55
09-23-2019 14:55
Thank you ... worked on third try!!!
09-23-2019 14:58
09-23-2019 14:58
@lindasew , I am so glad that worked! Keep it in mind, as it is always a first troubleshooting issue whenever your Fitbit seems not to be working as expected.
Sense, Charge 5, Inspire 2; iOS and Android
09-25-2019 17:13
09-25-2019 17:13
The restart fixed the pro lemme! Thank you!