Does anyone know where I can find this piece?

[DannyTheGeek]

Hello Fitbit Community,

This piece of my Fitbit broke the other day and I was wondering where I can get a replacement.

Can anyone help?The piece I am looking for.

Completely irrelevant information:

Joined May 2019

Google Pixel 4 XL is my syncing device.

Running Android 10.

Warranty active.

[Odyssey13]

Hi @DannyTheGeek  Click here to file a claim on your device's in-warranty Fitbit band. Let us know what happens.

[DannyTheGeek]

Hi, @Odyssey13!

Thank you so much for the fast response. I am very grateful.

Unfortunately, I am getting an error that states:

Something went wrong. Please refresh the browser window.

I have done so and nothing has happened.

File a Claim error.

[Odyssey13 · Accepted solution]

Let's try Plan B @DannyTheGeek ! Reach out to customer support. Their phone number is (877)623-4997 between the hours of 4am-8pm PST Mon-Fri, and 6am-5pm PST on weekends, if you're in the USA. The phone number to call from the UK is: 0800 069 8505. Operation hours: 9:00am - 6:00pm. If you're not in the USA or if you prefer an online chat or email, then click for contact options

[DannyTheGeek]

Hello again, @Odyssey13!

Contacting customer support worked! Thank you so much, a replacement is on its way.

Danny

[Odyssey13]

 Love a happy ending! Thanks for the update @DannyTheGeek