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Dropped device on concrete floor now can’t connect strap

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‎06-16-2022 03:15 - last edited on ‎12-18-2022 22:19 by Fitbit Moderator

‎06-16-2022 03:15 - last edited on ‎12-18-2022 22:19 by Fitbit Moderator

Dropped my device on floor piece broken off where strap fits 

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‎06-16-2022 06:17

‎06-16-2022 06:17

Hi @Janmoo1956   Oh no....  All you can do is contact Fitbit Support  . I am not sure they will be able to help, but worth a try.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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1 REPLY 1

‎06-16-2022 06:17

‎06-16-2022 06:17

Hi @Janmoo1956   Oh no....  All you can do is contact Fitbit Support  . I am not sure they will be able to help, but worth a try.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer