Edit sleep time lose details and score

[Colb33gr1]

I took my Fitbit off briefly before bed and forgot to put it back on. Woke briefly 1.5 after getting to sleep and put it back on. When I woke up I had detailed sleep analysis and a score. I went and edited the time I went to sleep and now I have no score and it tells me it couldn’t get detailed sleep analysis. Not true. Editing wipes everything but simplified data out. Nowhere did it tell me editing the time log would wipe out all that data. I’m working on improving my sleep with some strategies so I really want a detailed log to track effectiveness. So, is what happened here normal?

[Rggs]

I took my Fitbit off in Aug to recharge and when I put it back on it has failed to track my sleep since. I’ve tried many different ways to get it to return to tracking my sleep but it has failed with every attempt. I’m ready to toss the Fitbit because sleep was my main reason for wearing it. 

[Colb33gr1]

That’s frustrating. I had a hard time in the beginning but found that wearing it on the underside of my wrist for sleep worked. My issue now is it had captured detailed sleep data, but after editing the time I went to sleep, it erased all of it and will only give me simplified data.

[LZeeW]

@Colb33gr1   All Fitbits that give you a sleep score need a heart rate trace in order to do the sleep analysis.  You inadvertently gave your Fitbit information that it can't use when you edited that sleep log.  I suspect, but can't confirm, that if you re-edit that sleep log back to the time when you will wore your Fitbit, you will get your sleep score back.

@Rggs   I'm sorry, but I don't have any advice to help you get your sleep tracking back.  Your issue is different from @Colb33gr1.   I suggest that you search this forum for threads on your issue or contact Support for more help.

[Colb33gr1]

Thank you. I would try that, but unfortunately I no longer have the original exact time it recorded my falling asleep. I did look up how to edit sleep log before doing it, and nowhere was there a warning that detailed sleep analysis would be lost when editing. A warning would have been helpful. I still would like to know if this is normal, or if I did something wrong. Also, if there’s any way to restore the original detailed analysis.

[LZeeW]

@Colb33gr1   The only reason I can't be sure that your detailed analysis will be restored is that I never faced your situation. There isn't any harm in doing trial and error editing to see if you can get close to your start time.  It will work or it won't.  Sometimes users will have your experience when they wear their Fitbit too loose during sleep.  Your Fitbit must record a heart rate.  If the Fitbit is too loose and loses the heart rate, you get simplified sleep data.  The difference is that they can't fix their record.

You are also correct that editing in the mobile app doesn't give you a warning, but it does if you edit your sleep on the web dashboard.  The mobile app generally does warn you that deleting an entire record can't be undone.  I also think that your experience is such a special case that Fitbit didn't think to add a warning.

I can see from your profile that you are a new user.  I don't like using "wrong" when helping a new user.  Too discouraging.  If you can't fix that bad record or don't want to play trial and error, then take this as a lesson learned.  Your Fitbit can only track sleep if you are wearing it.  In a few weeks you will need to scroll way down the page to find this one bad record.  It will be old news.

[Colb33gr1]

But I haven’t learned anything except that I will never edit my sleep log again. And I did wear the Fitbit while sleeping, and it DID record detailed sleep data. It became simplified data only after I edited the time I went to sleep. Just trying to determine if that’s normal.

Thank you for your thoughts. Much appreciated.

[LZeeW]

@Colb33gr1   Yes, it's normal for detailed data to become simplified data if you edit your sleep record and add time when you weren't wearing your Fitbit.

[Colb33gr1]

Well when I looked up editing a sleep log it told me “If you edit a sleep log, for example, if you change the time you woke up, your sleep score adjusts accordingly.”

It didn’t adjust. It disappeared, along with the other details. There should be a warning that if you edit your sleep log, you will lose any detailed data you had, including your score. And what is the point in editing then anyway?

[YellowDaffodil]

On the web I get a warning that it will delete detailed information. It does delete it. Since the watch never accurately logs my beginning or ending time, I have to edit. This means I'm never able to see the analysis. Quite frustrating because the sleep function and steps were the ONLY reasons I purchased the watch.

[Colb33gr1]

A new comment brought me back to this thread so I’ll provide an update. After more experimentation I’ve found results vary. Upon an edit, sometimes the score and sleep details adjust, and sometimes all is wiped out and only simplified data is displayed. 

[Armstrongemily]

I can’t help with that problem in the past, but for me, when I sleep some without it on, I simply add a separate sleep record for 1.5 hours, etc.  That part is simplified data, but you retain the more detailed data too. 

[Time_Editor]

It is frustrating.  Sometimes a re-edit can restore the original analysis, or even update the analysis with more accurate sleep start times.  But, sometimes the underlying data seems to get deleted, and no amount of re-editing can bring the original analysis back.  Clearly the software could be improved.