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Edited my sleep and lost my sleep score

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‎03-19-2020 15:59 - last edited on ‎04-10-2020 10:23 by Moderator Alum

‎03-19-2020 15:59 - last edited on ‎04-10-2020 10:23 by Moderator Alum

Most of the time the sleep tracking on my inspire HR is pretty accurate. However, last night, like a few other times, I know that the start time seemed way off. So I edited it. When I edited my sleep log, I then lost my sleep score. I don't know why. It says you're allowed to edit your sleep log in the help section. Is this happening to anyone else? Is there anything I can do to stop it? And keep my sleep score?

 

Moderator edit: Subject for clarity

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‎04-10-2020 10:22

‎04-10-2020 10:22

Nice to see you around @jhardy93. Sorry for the late response, due to recent events affecting our operations, we're taking longer to respond.

 

I'm glad to know that your sleep details are very accurate most of the time. If you edit your sleep details in the Fitbit app, it will take this information to generate a new sleep score. Please make sure that you're entering the correct amount of time and date when you're editing your sleep or delete it and enter that information one more time. You will find instruction on how to do it here: How do I add, edit, or delete Fitbit data and activities?

 

You can also check that the Fitbit app is up to date, you can force quit and reboot your phone if you're not getting your sleep score again. 

 

Please keep me posted on the resolution. 

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