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Emails telling me the options available on Fitbit 2

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‎09-06-2022 01:41 - last edited on ‎12-18-2022 21:04 by Fitbit Moderator

‎09-06-2022 01:41 - last edited on ‎12-18-2022 21:04 by Fitbit Moderator

Fed up getting auto messages telling me how my Fitbit can help me when it no longer records sleep heart readiness only two months old worn same way from the start but just stopped recording 

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‎09-06-2022 05:32 - edited ‎09-06-2022 05:37

‎09-06-2022 05:32 - edited ‎09-06-2022 05:37

Hello @Peterowen 

 

Look to make sure your Inspire 2 is set to "On Wrist" in quick settings (press and hold the buttons to access quick settings) 

When your Inspire 2 is set to On Clip, certain features are turned off, including heart-rate tracking, automatic exercise tracking, and Active Zone Minutes. In order to monitor sleep heart readiness your Fitbit needs to track your heart rate so if it’s On Clip the heart rate can’t be tracked. 

 

If your still having issues, and your definitely set to On Wrist mode then I’d try restarting your Inspire 2 to see if that helps: https://help.fitbit.com/articles/en_US/Help_article/1186.htm

 

😃I hope this answers your question and fixes the problem your experiencing. Please let me know if it helps

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