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Extra steps when not wearing Fitbit

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‎01-31-2020 22:24 - last edited on ‎02-02-2020 07:19 by Moderator Alum

‎01-31-2020 22:24 - last edited on ‎02-02-2020 07:19 by Moderator Alum

  • I've not been wearing my fitbit today, over 20,000 steps have randomly appeared.  I cannot delete steps, how can I remove these.  Have tried resetting but didn't make a difference 

Thanks

 

Moderator edit: Subject for clarity

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1 REPLY 1

‎02-02-2020 07:18

‎02-02-2020 07:18

Nice to see that you're digging into the Fitbit Forums @SunsetRunner, let me give you a warm welcome to our community.

 

Thanks for reporting the issues with your Inspire HR. You did a great job trying to delete those steps. I'd like to confirm if you're not using the option Mobile Track. If you're using this option, you might be getting extra steps once in a while.

 

Have you manually logged activities? This might also explain those extra steps.

 

I'll be around waiting for your reply. 

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