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Fail to sync device error on my iOS device for Inspire HR

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‎08-25-2019 08:50

‎08-25-2019 08:50

"Fail to sync device" on my iOS device for Inspire HR, but all my data is synced. Anyone else getting this error?

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‎08-25-2019 10:41 - last edited on ‎03-13-2025 08:19 by Fitbit Moderator

‎08-25-2019 10:41 - last edited on ‎03-13-2025 08:19 by Fitbit Moderator

@jiggdon A warm welcome to our Community!

Let me help you with your Inspire HR syncing error message. On your app, log out, restart your phone and log back in. If you are having syncing issues please follow these instructions.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎01-04-2020 06:27

In response to AlvaroFitbit

‎01-04-2020 06:27

I am also having the same issue.  It syncs the data but states it “failed to sync”.  Some say to restart, Inspire HR but how they say to restart it does not work.  I was under the impression you couldn’t restart or turn off the Inspire HR.  I also logged out of my Fitbit app and back in and still have the same problem.A2A93E5D-EF75-4C3C-B29D-7E57AB2AA229.jpegF12F6BBA-DFEA-4319-B2A0-A7A1F336DBF2.jpeg

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