There is a flaw with the build of the Inspire HR charge cables. The soldering of the wires to the pins inside the charger has not been cleaned and this appears to cause the wire to separate from the pin.
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Hello. I bought 2 Inspire HRs at the same time. Both stopped charging recently. The fault was found to be in both chargers. The black wire had corroded and separated from the negative charging pin. It appears that the soldered joint in each had not been cleaned after the soldering, which caused the corrosion. Planned failure by Fitbit? Who knows. I am very disappointed that this happened in 2 chargers at around the same time, meaning I could not charge either Inspire until the charge cables were replaced.
With so many people having charge cable failures, it would be nice of Fitbit to own up and offer replacements.
TIP: With the charge cable connected to a USB port, measure the voltage at the two pins (may need a friend to help measure). 0 means it's likely a corroded wire. You can check by separating the 2 sections of the charging cable (where the magnets are), by running your fingernails around the joint. Please PM me if you find this problem and I'll keep a tally for forwarding to Fitbit.
For the FITBIT Team: Can we please get some stats on the number of faulty chargers? It's a shame to have the Company's reputation tarnished through one small solder joint. Thanks
