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Feedback about Inspire HR - My experience

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‎09-03-2020 06:46 - last edited on ‎09-08-2020 11:50 by Fitbit Moderator

‎09-03-2020 06:46 - last edited on ‎09-08-2020 11:50 by Fitbit Moderator

Dear Fitbit,

I just wanted to let you know that I have gone to the Apple Watch.  Thank you for ignoring our requests to fix the sleep heart rate graphs, while still taking our money for Premium. I have owned every Fitbit since the very beginning. I’m sad that our love affair had to end this way, but that’s how the cookie crumbles. 

 

 

Moderator Edit: Clarified subject

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‎09-04-2020 18:53

‎09-04-2020 18:53

Hi @Manicmom6, welcome to the Community Forums! 

 

Thanks for taking the time to share your thoughts and personal experience with your Fitbit device, I understand your situation and how frustrating this matter can be for you. I'd like to let you know that we are always striving to improve the Fitbit experience with our products and services, therefore, the feedback that's shared here in the Community Forums is always appreciated and really helpful for us to evaluate our procedures and make sure that we are delivering what our users want and need.

 

Let me know if you have any additional questions, I'll be around.

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