Feedback about Inspire HR compared to Alta

[weeziebug]

My Alta fit bit recently died and I had to replace it with the Inspire HR - I am very disappointed to learn you are unable to change the font size, the format for display and why in the world are the icons so much bigger that the actual information that you need to see?  For example, I want to see the number of steps without my glasses and it is in such tiny font and the step icon is in the larger font!  This does not make ANY sense!  Also the Time is HUGE and the date is very small.  I tried to change to a regular clock face and again it is very small.  When I exercise, I do not wear my glasses so it is impossible to see my performance.  The Alta allowed you to change the format to horizontal and this is not a feature on the Inspire.  When notifications are displayed, the horizontal feature was perfect for reading.  Please know there are people of all ages with varying eyesight that like to use this product and I am so disappointed in the Inspire.  I love the new feel and look,but the functionality is not what I would expect from Fitbit

Moderator Edit: Clarified subject

[RicardoFitbit]

Hi @weeziebug, welcome to the Community Forums! 

Thanks for taking the time to share your thoughts and personal experience with your Fitbit device, I understand your situation and how frustrating this matter can be for you. I'd like to let you know that we are always striving to improve the Fitbit experience with our products and services, therefore, the feedback that's shared here in the Community Forums is always appreciated and really helpful for us to evaluate our procedures and make sure that we are delivering what our users want and need.

Let me know if you have any additional questions.

[Danielle56]

I have the same issue with the Fitbit Luxe.  The time is so big it takes most of the space.  I would prefer to see the other indicators (Steps, Date) a bit larger.