Feedback about my Inspire

[unhapp1]

I still have my original Fitbit from when they came out as does my wife.  They have functioned quite well, though they are getting old and have more glitches.  I wanted to buy the original, but found them no longer available.  I decided to buy the inspire, since I just wanted a base model.  I did not realize that it did not have flights, as part of its menu; though that is my fault for not researching effectively.  What really irritates me as that I am having to charge it almost daily.  Also was not ever able to sinc it with my Mac, but had to sinc with IPAD instead.  It is not nearly as user friendly as the original, and am deeply dissatisfied with the product.  My next purchase will be with a different manufacturer. 

All I wanted was steps, miles , and flights.

Deeply dissatisfied and disappointed

I don't have a mobile syncing device

uninspired by inspire

Moderator edit: Subject for clarity

[YojanaFitbit]

Nice to see that you're digging into the Forums @unhapp1. Hope you are doing great and enjoying some healthy activities.

Thanks for sharing you comments, it's really helpful for us. Your voice is being heard. We're actively reviewing your responses and providing feedback to our product development team. Sorry to see that you've decided to go to a different direction. We don't want to create frustration in our customers. Fitbit has been designed to provide motivation and help you to reach your daily goals to success.

Please know that we provide feedback to our team based on community posts and we are always working on improving our devices and overall environment based on what you share here. I've requested our team to get in touch with you, they will be reaching you out via email shortly. They will be glad to keep assisting you with any inquiry about your options.

In the meantime, you can check the steps for Mac computers here: Why won't my Fitbit device sync?

I'll be around in case that you have more questions.