Female health not removing from tracker

[JanieD]

anyone elSe found female health appearing on watch (even though you’ve deleted all data) after inputting wealth and/or water? So frustrating . Nb already tried resetting, factory reset, removing, all that stuff. Wasted literally hours and  hours on Fitbit helpline then chat today! And got nowhere 😞 

Moderator edit: Updated subject for clarity 

[SilviaFitbit]

It's great to see you around @JanieD. Thanks for the details mentioned and the time you spent troubleshooting it with our Support team. 

It's pretty weird that you're seeing Female Health on your Fitbit Inspire HR. In this case, I would like you to remove your tracker from the account and set it up as a replacement device. This should remove it from your tracker. 

Let me know how it goes. 

[JanieD]

Done all this - again. It’s still showing water, weight and female health on my watch! I’m beyond frustrated. None of this showed on my watch until I imputted water and weight data on Friday. Which I have since cleared all record of. Yet it is still loading water 0 and my actual weight and  a default menstrual cycle day on my watch! So so annoying !  I do NOT want this stuff on my watch. 

[JanieD]

Having searched forums it seems there is no option to remove this from my tracker nor the weight nor water. It was possible to do this with my Alta but not my inspire. People seem to have been complaining about this since May But nothing has been done. Am I right in thinking that this is the case? Nb I have even changed myself to a man on the phone and it still doesn’t solve it and then I read posts from men saying they looked at the female health data with their daughter or whatever out of curiosity and then deleted the tile and now they cannot get rid of it from their tracker either!!! 

[SilviaFitbit]

Hey there @JanieD. Sorry for the delayed reply. 

I appreciate the research done on the Forums. In this case, I've shared your post with our Support team and they've mentioned you already have a case with them, please continue the communication through email, they will continue assisting you. 

I'll be around if you need further assistance.