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Fibit Inspire HR not recognizing Cycling

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‎03-01-2021 06:38 - last edited on ‎03-01-2021 12:12 by Fitbit Moderator

‎03-01-2021 06:38 - last edited on ‎03-01-2021 12:12 by Fitbit Moderator

Bought an Inspire HR end of last year as it stated it would automatically recognise cycling after 10 mins.  Is there a secret to actually make this happen as it hasn't so far.  

 

 

Moderator edit: subject for clarity

 

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‎03-02-2021 11:43 - last edited on ‎11-04-2025 10:03 by Fitbit Moderator

‎03-02-2021 11:43 - last edited on ‎11-04-2025 10:03 by Fitbit Moderator

@Hapus2020 Thanks for stopping by! 

Let me help you with this. Your device detects activities based on the motion on your arm. The automatic detection is a feature called SmartTrack and it requires constant movement for at least 10 minutes to detect an activity. For example when using the elliptical machine make sure you have the moving bars so your device detects the motion and records the activity itself, once an Elliptical activity is saved on your account it should show on the Recent Exercise area. If your heart rate is high but there isn't much motion (yoga, weight lifting, etc.) then these activities will be difficult to be detected by your device. Still you can manually log your activity so you have a record on your account or use the activity mode on the device itself.

Hope this helps.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

View best answer in original post

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‎03-02-2021 11:43 - last edited on ‎11-04-2025 10:03 by Fitbit Moderator

‎03-02-2021 11:43 - last edited on ‎11-04-2025 10:03 by Fitbit Moderator

@Hapus2020 Thanks for stopping by! 

Let me help you with this. Your device detects activities based on the motion on your arm. The automatic detection is a feature called SmartTrack and it requires constant movement for at least 10 minutes to detect an activity. For example when using the elliptical machine make sure you have the moving bars so your device detects the motion and records the activity itself, once an Elliptical activity is saved on your account it should show on the Recent Exercise area. If your heart rate is high but there isn't much motion (yoga, weight lifting, etc.) then these activities will be difficult to be detected by your device. Still you can manually log your activity so you have a record on your account or use the activity mode on the device itself.

Hope this helps.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎03-03-2021 02:37

In response to AlvaroFitbit

‎03-03-2021 02:37

Thank you for your explanation, much appreciated. 

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