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Fit Bit Inspire HR started acting strange and now won't stay on.

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‎08-03-2020 09:58

‎08-03-2020 09:58

Hello!

I just got a new FitBit Inspire HR back in January and it has been going well so far, but just recently the displaysdisplay flickering back between multiple screens, so I restarted it and it stopped the flickering but wouldn't scroll and only displayed the clock. I have attempted multiple restarts, plugged it into a laptop, reset the clock face, and was even going to try a factory reset but I couldn't scroll to the options screen since it was such on the clock. Now last night after being fully charged, it shut down saying due to low battery and today it won't turn back on. Any ideas? Thank You!

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‎08-04-2020 05:51

‎08-04-2020 05:51

Hi @MShanahan You will need to contact Customer Support 

Fitbit Support  

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎08-04-2020 06:37

‎08-04-2020 06:37

I am having the same problem. The display is on but I can't scroll.  😔

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