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Fit bit screen is black, though charged and operating through to phone app and recording data

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‎03-26-2020 19:24

‎03-26-2020 19:24

Hi,

 

My fitbit is less than a month old and yesterday the screen went black. I have searched the discussion points here and tried each of the suggest hard reboot, charge reboot etc. Since this topic has been going since 2018 there must be a technical issue, any updates??? New ideas to try??

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‎03-26-2020 21:32

‎03-26-2020 21:32

This has happened to me before, when I first had the inspire hr, the screen would go black, it would turn back on within 2 hrs of the screen turning off.... has it turned back on yet??

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‎03-26-2020 21:42

In response to JoChris05

‎03-26-2020 21:42

Yes miraculously it did about 40 minutes later?? WeirdSent from my Samsung Galaxy smartphone.
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‎03-27-2020 05:12

‎03-27-2020 05:12

Mine has the same problem.  I have had it for a few months. About once a month it does that. I have no idea why. 

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‎03-30-2020 22:04

In response to JoChris05

‎03-30-2020 22:04

Thank you. Yes after using several of the fix options several times, it simply restarted randomly 40 minutes after I gave up...weird as

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