I have tried disconnecting & reconnecting both phone & device, turning everything on & off again on both phone & device, unstalling & reinstalling, checking all permissions, turning off battery saver, etc. I am tempted to just return it and go back to my off brand.
It is also not checking in BPM or tracking my sleep, which both are set up on the device & app.
I have not been assisted by anyone... & my fitbit is still having the same issues. It won't read my BPM or track my sleeping & says I need an app, but I already have the app & my device is connected to it. My mother & I got matching ones, both inspire 2, but her's is working perfectly so I don't think my issue is the app, which I have tried uninstalling & reinstalling.
