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Fitbit Inspire 2 won't hold charge

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‎12-10-2020 13:18 - last edited on ‎12-11-2020 10:57 by Fitbit Moderator

‎12-10-2020 13:18 - last edited on ‎12-11-2020 10:57 by Fitbit Moderator

My Fitbit inspire 2 wont hold charge for more than 5 hours and my screen keeps flashing. I’ve tried every tip in this forum to no avail. 

 

Moderator Edit: Clarified subject

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8 REPLIES 8

‎12-11-2020 11:15

‎12-11-2020 11:15

@Orod392 A warm welcome to the Fitbit Community. Thank you for the details mentioned. 

 

I appreciate the troubleshooting tried prior to posting. I'd like you to confirm that you followed these tips to extend the battery life of your tracker. 

 

Also double check if you have a Fitbit Inspire 2 as you posted on the Inspire and Inspire HR board. 

 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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‎12-11-2020 23:56 - last edited on ‎12-15-2020 06:21 by Fitbit Moderator

In response to SilviaFitbit

‎12-11-2020 23:56 - last edited on ‎12-15-2020 06:21 by Fitbit Moderator

its the  inspire 2,  I’ve tried everything and it just keep dying with hours

 

 

Moderator Edit: Formatting

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‎12-15-2020 06:23

In response to Orod392

‎12-15-2020 06:23

@Orod392 thank you for troubleshooting this issue.

 

I was going to create a ticket but noticed that you already have one with Support. Please work with them to find a solution.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎05-25-2022 18:58

In response to AlvaroFitbit

‎05-25-2022 18:58

Hi, I don’t have a ticket and I have the same problem. Inspire 2, won’t hold a charge. I’ve tried everything. I’ve reset it, I have charged it through my computer; everything that was suggested online, I’ve tried. Please help! 

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‎08-01-2023 12:24

In response to GettinFitNow

‎08-01-2023 12:24

I have same problem with my inspire 2 and only bought it in March this year. How did you resolve your issue please. 

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‎08-01-2023 12:26

In response to AlvaroFitbit

‎08-01-2023 12:26

I need help with my inspire 2 aswell. It won’t hold charge for more than 4/5 hours. Only bought it March this year too. Please help 

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‎08-01-2023 14:19

‎08-01-2023 14:19

The Inspire 2 is defective. I have had the most unpleasant experience using it. Customer care is also not helpful

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‎08-02-2023 06:08 - last edited on ‎08-02-2023 09:19 by Fitbit Moderator

In response to AquaRuth

‎08-02-2023 06:08 - last edited on ‎08-02-2023 09:19 by Fitbit Moderator

Unfortunately, there's nothing you can do. The Inspire 2 is a faulty product and FitBit would not replace it when I contacted them. They offered a 30% discount on a new tracker. I researched a lot of trackers after that, but still ended up buying another Fitbit because it was the best fit for what I wanted...and it got the best reviews. I now have a Charge 5 and am very happy with it. I purchased the protection plan, just in case. Crossing my fingers it lasts. Good luck. 

 

See above.

 

 

Moderator Edit: Merged replies 

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