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Fitbit Inspire HR STRAP MOUNT BROKEN ON ONE SIDE

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‎09-19-2020 10:43

‎09-19-2020 10:43

Please advise, the strap mount has broken in the corner on one side, can this be repaired.  I purchased for my elderly husband for Christmas, unfortunately unable to use after five months.  He is very disappointed as hoped to inspire and track running activities.

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‎09-19-2020 10:47

‎09-19-2020 10:47

The same thing happened to me. My son bought me an Inspire HR just 3 weeks ago and it snapped off my wrist when I was carrying some grocery bags. The clip mount on the top right of the tracker (when looking at the screen) is broken now. I cannot attach the band to the tracker, and it hasn't even been 3 weeks!

 

Any help would be greatly appreciated.

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‎09-20-2020 15:28

‎09-20-2020 15:28

Mine isn’t completely broken, but it’s constantly falling off my wrist because it’s almost there. The strap just disconnects on its own. Have not had it very long. Extremely frustrating. 

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‎09-20-2020 15:44

In response to jopoboho

‎09-20-2020 15:44

How can i stop all this emails
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