help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit Inspire HR band port broken

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-18-2021 20:01

‎11-18-2021 20:01

Woke up this morning to my fitbit band port broken to where I ripped out the band and broke the small plastic reciver to a point where I could no longer connect my band or a replacement one. I am just over my 1 year warranty period so I was wondering if theres any options for me to solve the issue. Any types of bands I could buy that would potentially work? The device is still operational, I just broke the small plastic peice holding the band in place. 

 

Thanks

Best Answer
Labels:
0 Votes
3 REPLIES 3

‎11-19-2021 13:16 - last edited on ‎10-15-2023 08:06 by Fitbit Moderator

‎11-19-2021 13:16 - last edited on ‎10-15-2023 08:06 by Fitbit Moderator

Welcome to the Fitbit Community, @Kykykyle97. I'm sorry to hear about your Inspire HR band.

The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
Best Answer
0 Votes

‎11-22-2021 09:06

‎11-22-2021 09:06

Hi same thing happened to me.  I found bands on Etsy where you slip the Fitbit into a small pocket so you don’t need the end ports. 

Best Answer
0 Votes

‎11-22-2021 16:15 - last edited on ‎10-15-2023 08:07 by Fitbit Moderator

In response to SunsetRunner

‎11-22-2021 16:15 - last edited on ‎10-15-2023 08:07 by Fitbit Moderator

Welcome to the Fitbit Community, @SunsetRunner. Thank you for sharing the bands you found and how they work.

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
Best Answer
0 Votes