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Fitbit Inspire HR battery life suddenly drastically dropped

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‎03-14-2021 22:57

‎03-14-2021 22:57

Yesterday my Inspire HR suddenly didn't respond. I plugged it in and the battery was suddenly at 0%. It had been at about 35% just an hour or so before. 

 

Sure this can happen I thought so I charged it. But now the battery drops immediately and a 100% charge lasts for only 1.5 hours or so. 

 

I've tried the troubleshooting advice offered here (cleaning the plug, changing the clock, disabling notifications etc) but it hasn't helped.

 

Any ideas? I bought it in May last year but is it already done for? 

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‎03-15-2021 03:59

‎03-15-2021 03:59

@btbf I hope you're doing well!

 

Thank you for troubleshooting this issue. Since the issue persists I suggest you contact our Support team for further assistance. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

 

Hope this helps.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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