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Fitbit Inspire HR has low charge and can’t stop exercise tracking

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‎07-20-2020 11:19 - last edited on ‎07-22-2020 11:02 by Fitbit Moderator

‎07-20-2020 11:19 - last edited on ‎07-22-2020 11:02 by Fitbit Moderator

Hi, my inspire HR is on low battery (6%) and won’t allow me to stop the exercise tracking I had started on it. Trying to charge it to see if that helps. Is there anyway to fix it?

 

 

Moderator Edit: Clarified subject

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‎07-22-2020 11:18

‎07-22-2020 11:18

@Terrorchops It's nice to have you on board!

 

Let me help you with your Inspire HR not exiting the exercise mode. Please try restarting your tracker by following these instructions.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎07-22-2020 13:17

In response to AlvaroFitbit

‎07-22-2020 13:17

Hi,
Thank you, I managed to restart it and it’s back working.
Thanks
Gemma
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‎07-30-2020 10:03

In response to Terrorchops

‎07-30-2020 10:03

@Terrorchops thank you for the update.

 

Really happy to hear that the restart worked for you and thank you for confirming this as it may help other members in the same situation.

 

I'll be around.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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