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Fitbit Inspire HR not staying on

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‎01-15-2020 14:16

‎01-15-2020 14:16

My Fitbit Inspire HR turned off today when I was wearing it and I couldn't get it to come back on. I plugged it in and reset it and let it charge for an hour. It shows that it is fully charged but as soon as I take it off the charger the screen goes black and I can't get it to turn on again. I can only get it to turn on again by putting it back on the charger and resetting it.

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‎01-16-2020 07:08 - last edited on ‎01-21-2025 08:15 by Fitbit Moderator

‎01-16-2020 07:08 - last edited on ‎01-21-2025 08:15 by Fitbit Moderator

@JessB13 A warm welcome to our Community!

Let me help you with your Inspire HR not turning on and thank you for troubleshooting this issue. Since the issue persist I have created a ticket so our Support team can further assist you via email.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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