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Fitbit Inspire HR screen not swiping

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‎10-14-2020 09:52 - last edited on ‎10-15-2020 11:53 by

‎10-14-2020 09:52 - last edited on ‎10-15-2020 11:53 by

My fitbit is completely charged yesterday and all of a sudden it stopped working.  Only shows the time. I have reset it 3 times, deleted app on phone still not working.  Received it as a Christmas gift.  Anyone have an answer??😔

 

 

Moderator edit: subject for clarity 

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‎10-15-2020 11:52

‎10-15-2020 11:52

Welcome to the Fitbit Community, @JeanJamies07.

 

I am sorry to hear the screen on your Inspire HR is not swiping and only shows time. Thank you for trying to resolve this and providing the additional details. I understand how you are feeling and I am glad to assist you. Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts.

 

By the way, I've moved your post to Inspire & Inspire HR board so we can keep our forums organized.


Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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