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Fitbit Inspire HR will not charge

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‎10-25-2020 17:48 - last edited on ‎10-26-2020 04:12 by Fitbit Moderator

‎10-25-2020 17:48 - last edited on ‎10-26-2020 04:12 by Fitbit Moderator

I've had my inspire for about a year and all of the sudden, it won't charge.  I've read the troubleshooting and have cleaned the contacts, restarted it and tried different USB ports for charging, all to no avail.  I really like the Fitbit, but I am not buying a new Fitbit every year.  Any help would be appreciated.

 

 

Moderator edit: updated subject for clarity

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‎10-26-2020 04:08

‎10-26-2020 04:08

Hi @Karmom, welcome to our Fitbit Community. I'm sorry to hear that your Inspire HR won't take a charge. I totally understand how you feel about this and I appreciate the time spent trying to get this issue resolved before contacting our forums.

 

Since the issue persists, let me go ahead and forward your case to our Support team so they can investigate further and provide a solution. You will receive an email from them soon.

 

I'll be around if any question arises.

JuanJo | Community Moderator

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