help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit Inspire HR won't charge

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-05-2020 20:13 - last edited on ‎12-06-2020 10:24 by

‎12-05-2020 20:13 - last edited on ‎12-06-2020 10:24 by

My inspire HR isn't getting charged even after connecting to charger for hours. I have sent an email to support as well but no response since almost a week. 

Need help in fixing this please.

 

 

Moderator edit: subject for clarity 

Best Answer
Labels:
1 REPLY 1

‎12-06-2020 10:23 - last edited on ‎08-20-2024 06:17 by Fitbit Moderator

‎12-06-2020 10:23 - last edited on ‎08-20-2024 06:17 by Fitbit Moderator

Welcome to the Fitbit Community, @Sindhuja.

I am sorry to hear your Inspire HR is not charging and you haven't received a response from our Support team. Thanks for trying to resolve this, I appreciate the additional details and I am here to help. Due to recent events affecting our operations, our team may need more time to respond. I know they will be glad to help you out and provide a solution, please keep an eye on your inbox. Meanwhile, I recommend following the troubleshooting instructions at Why isn't my Fitbit device's battery charging?

Additionally, I recommend checking if your Fitbit device is updated to the latest version as updates come with new features and bug fixes: How do I update my Fitbit device?

I'll be around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes