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Fitbit Inspire HR won't swipe

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‎06-24-2020 04:51

‎06-24-2020 04:51

I can't swipe through the screens on my Fitbit Inspire HR and haven't been able to for a while now. I've restarted it and unpaired and repaired it but I still can't swipe.

Recently it has started to flip through screens randomly but I can't control it. Thia has caused my battery life to go down quickly. (Like 100% charged to dead in 3 hours.) I tried reatarting and the impairing/ repairing again but it hasn't helped.

Any other suggestions for fixing this problem?

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‎06-25-2020 21:53

‎06-25-2020 21:53

Hi @JessB13, welcome to the Community Forums!

 

Thanks for bringing this to our attention and for trying some troubleshooting steps before to posting over here. Let me share with you that our Customer Support team was contacted on your behalf to provide you with further assistance regarding the difficulties you're currently experiencing. That said, please keep an eye on your email inbox because they'll be in touch with you pretty soon. 

 

In the meantime they contact you, let me know if you have any additional questions.

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