07-09-2020 13:50 - last edited on 07-10-2020 13:50 by LiliyaFitbit
07-09-2020 13:50 - last edited on 07-10-2020 13:50 by LiliyaFitbit
I received this watch as a Christmas gift and have had no problems at all until now. This morning I took my watch off the charger and it wouldn’t turn on, won’t restart, won’t even vibrate or anything when I put it on the charger. I thought it was the charger but tried a new charger with no luck 😞 any suggestions thanks
Moderator edit: subject for clarity
07-10-2020 13:50
07-10-2020 13:50
Welcome to the Fitbit Community, @Caleonard1012.
I am sorry to hear your Inspire HR tracker won't turn on. Thanks for trying to resolve this, I totally understand how you are feeling and I am here to help. I appreciate the additional details and recommend confirming our complete troubleshooting instructions from this help article: Why isn't my Fitbit device's battery charging?
Looking forward to hearing back from you.
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