help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit Inspire Issue HR wont work when it’s not charging even though it’s full battery

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-16-2024 10:30

‎11-16-2024 10:30

Hi!  I have a problem with my Fitbit Inspire HR.

It works only while it is charging. If I try to disconnect it from the charger the screen goes black and nothing works (even if it is fully charged). I have already tried to restart it and to change the clock face, but nothing change.

Best Answer
Labels:
0 Votes
1 REPLY 1

‎11-16-2024 11:35

‎11-16-2024 11:35

Hi @Chrisfitness. Welcome to the community forums. 

Thank you for providing the information regarding your Inspire HR and the troubleshooting steps that you already tried in order to fix it. 

Please make sure to follow the steps listed in this help article: Can I extend my Fitbit device's battery life?

Best Answer
0 Votes