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Fitbit Inspire Smart Watch won't track sleep

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‎10-23-2019 03:22

‎10-23-2019 03:22

I bought this fitbit to track my daughters sleep as she suffers from Chronic Fatigue and she needs to record her sleep for the hospital.  Bought at the end of August and it worked fine till mid October and then it just stopped.  Can anyone please help x

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‎10-24-2019 07:09

‎10-24-2019 07:09

@tdolan49651 It's great to see that you've visited the Fitbit Community!

 

Let me help you with the Inspire not recording your daughters sleep. Your device will start recording sleep after it detects an hour of inactivity. If you have a light sleep or move too much then this may difficult your sleep detection. Additionally you can try wearing your device on your non dominant hand to decrease the amount of movement it is subjected to. Finally you can restart your device. You can also manually log your sleep time. You can read more about sleep detection here. Also change the senstivity on your sleep setting.

 

Let me know how it goes.

Alvaro | Community Moderator

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